Guest and owner portal: A popular feature of Track’s property management software is the straightforward and accessible communication portal for your guests. Communication is an essential part of a rental business. The portal makes your guests feel more at ease when booking with you and more likely to leave a positive review once their stay is complete. With Track, guests can send messages about any questions or needs they have, check-in and out quickly, send payment, and more.

Integrated booking engine: Track provides integrated booking engines to your website to make your listings easy to book for your guests. They give you a Standard option and a Premium option. The standard is a widget that you add to your site once using Track, allowing future renters to set a time and date they wish to book your property, with your availability and non-availability visible. The Premium package gives you even more advanced features, such as interactive maps to see your property’s location, the ability to set favorites so your guests can quickly come back to rebook any time, enhanced landing pages, and more.

Trust accounting: The financial data used to back your rental business is an integral part of managing your properties. In this economy, knowing where your money is being spent helps you maximize your revenue efficiently. Track offers an enterprise-integrated trust accounting system that helps you with workflow automation, setting up recurring charges for things such as housekeeping and maintenance, managing essential tax forms, tracking the insurance needed on each property, and more. Take accounting off your plate and allow Track to help you manage it on one easy-to-use platform.

Rates and reservations: Revenue management doesn’t have to be a pain. Track partners with Wheelhouse to make dynamic pricing easy. You’ll also be able to customize your reservation and rate types, build custom rules, create fees, discounts, and more.

Channel management: Managing your rental business can be difficult if you are simultaneously trying to predict the market and implement sales strategies to your listings, all while trying to reach the most comprehensive customer base possible. Track also has various marketing techniques that are shared with you instantly upon setting up an account. Once set up, Track helps implement the marketing techniques across all of your listings to ensure you are getting maximum visibility from potential guests.

Hospitality CRM: Track has the #1 hospitality Customer Relationship Management, or CRM, for vacation rental businesses. What this means is all of your guest activity is in Track’s database forever, communicating with you as the rental manager to guide your future listings. Once Track captures that data, it helps you with things like targeted emails that are automated but uniquely personal. Other tools Track provides are guest surveys after your guests stay with you, SMS automation, audience segmentation, and booking lead management.